Company: Lionbyte Infotech

Application: Gujju Buy Sell - ગુજ્જુ લે વેચ

Introduction

This Privacy Policy applies to the Gujju Buy Sell app ('Application') for mobile devices, created by Lionbyte Infotech ('Service Provider'). The Application is offered as an ad-supported service and is intended for use 'AS IS.' This Privacy Policy describes how Lionbyte Infotech and its affiliates (collectively referred to as 'we,' 'our,' or 'us') collect, use, share, protect, or otherwise process your personal information through our platform available at Gujju Buy Sell on Google Play ('Platform').

You may be able to browse certain sections of the Platform without registering. Please note that we do not offer any product or service under this Platform outside India, and your personal data will primarily be stored and processed in India. By using this Platform, providing your information, or availing any product or service offered, you expressly agree to be bound by this Privacy Policy, the Terms of Use, and any applicable service or product terms and conditions. You also agree to be governed by the laws of India, including but not limited to data protection and privacy laws. If you do not agree, please refrain from using or accessing our Platform.

Information Collection and Use

The Gujju Buy Sell app ('Application') collects certain information when you download and use it. This information may include:

The Application does not collect precise location data from your mobile device. For an improved experience, the Service Provider, Gujju Buy Sell (Lionbyte Infotech), may request certain personally identifiable information, such as:

Collection of Data

We collect your personal data when you interact with our Platform or services. This includes data provided during sign-up, registration, or while using the Platform. You have the option not to provide certain information by choosing not to use specific services or features on the Platform.

We may also track your behavior, preferences, and other data provided by you. This information is compiled and analyzed on an aggregated basis. Additionally, transaction-related data from the Platform and third-party business partner platforms may be collected.

Please note: When a third-party business partner collects your personal data directly, their privacy policies govern such collection. We encourage you to review their policies before sharing any information. Gujju Buy Sell (Lionbyte Infotech) is not responsible for the privacy practices or policies of third-party business partners.

Important Note:-

If you receive communication claiming to be from Gujju Buy Sell (Lionbyte Infotech) requesting sensitive data such as debit/credit card PINs, net-banking passwords, or mobile banking credentials, do not disclose such information. If already shared, report it immediately to the appropriate law enforcement agency.

Usage of Data

We use your personal data to:

If we use your personal data for marketing purposes, we will provide you with the ability to opt-out. Please note, however, that refusing permissions may affect your access to certain products or services.

Sharing

We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt out.

We may disclose personal data to third parties such as sellers, business partners, third-party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs, and other payment options you choose. These disclosures may be required to:

Payment Gateway Integration

When you make payments through our Platform, your data may be shared with third-party payment gateways (e.g., PhonePe or similar services) to process the transaction securely. This data may include:

These transactions are governed by the respective PhonePe payment gateway's Privacy Policy.. We encourage you to review their policies before completing a transaction. Gujju Buy Sell (Lionbyte Infotech) does not store or process your payment information directly, except as required for record-keeping or resolving disputes.

Other Disclosures

We may disclose personal and sensitive personal data to government agencies or authorized law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. Additionally, we may disclose personal data to:

Data Sharing with Payment Gateways

To process your payments, we may share limited personal information (such as your name, email, and phone number) with trusted third-party payment gateways, including PhonePe. This information is shared solely for transaction purposes and is governed by the respective payment gateway’s Privacy Policy.

Cross-Border Data Sharing

If your personal data is transferred to or accessed from servers or entities located outside India, we ensure that appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, are in place to protect your data.

Data for Research and Analytics

We may share anonymized or aggregated data with third-party partners for research, analysis, and improving our services. Such data cannot be used to identify you.

In Case of Mergers or Acquisitions

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction. We will notify you of any such transfer and provide options regarding your data where applicable.

Payment Security and User Responsibility

Payment Information Security:

You are responsible for maintaining the confidentiality of your payment information. Please do not share sensitive details such as UPI PINs, card numbers, or OTPs with anyone claiming to represent Gujju Buy Sell. We will never request such information via email, SMS, or phone calls. If you suspect fraudulent activity, report it immediately at hello@gujjubuysell.com or contact your payment provider.

Account Security:

Users are encouraged to use strong and unique passwords and to keep their login credentials confidential. You are responsible for safeguarding your login and password records to prevent unauthorized access to your account.

Security Measures

The security of your personal information is a top priority for us. To protect your data from unauthorized access, disclosure, loss, or misuse, we adopt reasonable security practices and procedures, including the use of secure servers and industry-standard protocols. However, it is important to note that no system can guarantee complete security due to inherent risks associated with data transmission over the internet and the World Wide Web. By using the Platform, you acknowledge and accept these security implications.

Measures Implemented to Safeguard Your Data

Commitment to Continuous Improvement

Our security measures are continuously reviewed and updated to align with evolving technologies and best practices. While no system can provide absolute security, we are committed to implementing robust measures to safeguard your data and stay ahead of emerging threats.

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

The Service Provider may disclose User Provided and Automatically Collected Information:

Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

User Consent and Location Information

The Application may request access to location-related information, including state, district, taluka, city, and address details, when you add a product listing. This information is shared with other users to facilitate buying and selling within the platform.

By providing location information, you consent to its use and sharing as described in this privacy policy. If you do not wish to share this information, you can choose not to provide it when prompted. We ensure that all location data is handled with respect and only disclosed to other users for the purpose of enhancing the user experience within the Application.

If you have any concerns or questions about how your location information is used, please contact us at gujjubuysell@gmail.com.

Data Deletion and Retention

We provide you with the option to delete your account and associated data through our Platform or by contacting us directly. Below are the details regarding account and data deletion processes, as well as our retention practices:

Account Deletion

Product Deletion

Processing Deletion Requests

Retention of Data Post Deletion

Note

By deleting your account, you acknowledge that all related information, services, and access will be permanently lost.

Legal Compliance

We comply with applicable laws and regulations regarding the collection, storage, and processing of payment data, including the Reserve Bank of India (RBI) guidelines. All transactions are conducted in a secure and encrypted manner to protect your financial information.

Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.

The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (gujjubuysell@gmail.com) so that they will be able to take the necessary actions.

Consent

By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy. If you provide personal data related to other individuals, you represent that you have the authority to do so and permit us to use that information in line with this Privacy Policy.

By providing your personal data on the Platform or through any partner platforms or establishments, you consent to be contacted by us, including our affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties, through SMS, instant messaging apps, calls, and/or emails for the purposes specified in this Privacy Policy.

You have the option to withdraw your consent at any time by contacting the Grievance Officer at the contact information provided below. Please include Withdrawal of consent for processing personal data in the subject line of your communication. We may verify such requests before acting on them.

Please note that your withdrawal of consent will not be retrospective and will only apply moving forward. It will be subject to the Terms of Use, this Privacy Policy, and applicable laws. In the event of a withdrawal of consent, we reserve the right to restrict or deny the provision of services for which we consider such information necessary.

By using the Application, you consent to the processing of your information as outlined in this Privacy Policy, both now and as amended in the future.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our information practices. We will notify you of significant changes in the Privacy Policy as required under applicable laws.

This Privacy Policy may be updated for any reason, and the Service Provider will notify you of any changes by updating this page with the revised Privacy Policy. You are encouraged to review this Privacy Policy regularly to stay informed about any changes. Continued use of the Platform after such changes will be deemed as your acceptance of the updated Privacy Policy.

Effective Date:

This Privacy Policy is effective as of 2024-07-30.

Contact Us

If you have any questions regarding privacy while using the Application, or have any concerns about our practices, please contact the Service Provider via email at gujjubuysell@gmail.com.

Grievance Officer

If you wish to raise any grievances, please contact our Grievance Officer at:

We will respond to your queries or concerns promptly and in accordance with applicable laws.